FREQUENTLY ASKED QUESTIONS

We accept cash, Zelle, and all major credit cards.Please note there is a $5 minimum for credit card purchases. We do not accept checks.

Not always — and that’s part of what makes vintage special.
Many items may show signs of age such as wear, patina, fading, repairs, scratches, or other imperfections that reflect their history and character. We do our best to disclose any notable flaws prior to purchase.

Yes! We source from all around our community at estate sales, yard sales, thrift stores, etc. 

We test items when possible, but all vintage electronics and lighting are sold as-is with no warranty implied.
If you experience an issue with a recently purchased item, please contact us and we’ll do our best to help.

Yes!
Small items: Complimentary 24-hour hold

Furniture: Requires a 50% non-refundable deposit and pickup within 3 days
Items not picked up within the hold window may be returned to inventory.

We offer local delivery within Sierra Madre for select furniture and larger items for an additional fee.  Delivery pricing varies based on item size and location. Please ask us for details.

Yes — we’re happy to assist with moving furniture to the rear parking/loading area when possible.  However, customers are responsible for securing items during transport, and we are not liable for damage that occurs after purchase.

Our pricing is carefully curated and firmly set. We do not negotiate or offer discounts on merchandise.

Sometimes! We selectively accept vintage items for consignment or store credit.  Acceptance depends on current inventory needs, condition, style, and available space. If you’d like us to review an item, feel free to stop by the shop or contact us with photos.

We offer consignment on a limited, curated basis.  We work with select consignors whose items align with our store aesthetic and space availability. Consignment terms vary, but our standard split is 60/40.  Reach out if you’re interested in learning more. 

Friendly, well-behaved pets are welcome if they can be safely carried or remain comfortably in a carrier or stroller while inside the store.  Owners are responsible for any damage caused by their pet.  Service animals trained to perform a specific task for a person with a disability are always welcome.

Absolutely! We love seeing our pieces shared.  We kindly ask that you respect the privacy of other shoppers and tag us when posting: @madre.vintage.222

Yes! Our gift cards are available for purchase in the store and they:
- Never expire
- Have no service fees
- Can be used on any in-store merchandise
- May not be redeemed for cash (except where required by California law)
Please treat gift cards like cash, as lost or stolen cards cannot be replaced.

Of course! We simply ask that children remain supervised at all times due to the delicate and one-of-a-kind nature of many vintage items.

Yes! We have new inventory arriving throughout the week. 

We occasionally feature new arrivals on our Instagram, but to see everything, you have to come in.

We do not currently ship items. 

We don’t have a dedicated parking lot, but we’re right in the heart of downtown Sierra Madre across the street from Kersting Court, so there are lots of free street & public parking lots available.

We do our best to clean up all of our items before we sell them, but we recommend you give them a good cleaning before use (especially clothing & kitchenware). 

Mostly, yes! We specialize in vintage and antique furniture, decor, art, and home goods.
That said, not every piece comes with a maker’s mark or paper trail, so we can’t always guarantee an exact age or origin. We share as much information as we can based on research and experience.
At the end of the day, we choose pieces because they’re beautiful, functional, and full of character.

Sometimes! Due to limited storage space and our curated inventory, we’re only able to accept donations on a selective basis.  Feel free to contact us with photos and details of the items you’d like us to review.

We do not currently sell our products online.